Who pays the customs duties & taxes?
Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Your are responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.
Customs agencies often calculate duties/fees based on the declared retail price.
With live shipping rates, orders to Canada generate an Int’l Economy Duties paid with tracking option (4-8 business days after fulfillment). This method can be useful for tracking packages so that they’re less likely to get lost in the mail.
Why am I being charged tax for orders going to Australia ?
As of July 1st, 2018, 10% GST (goods and service tax) is due on all goods sold by foreign online retailers to Australian consumers. This impacts low-value goods that are valued at less than $1,000.
That means DustProofMasks is required by law to collect 10% GST on all orders being shipped to Australia.
The formula we use to calculate GST is (Your retail price + shipping) x 10%.
If you have any questions, take a look at the Australia Taxation Office’s website.
California and NC Sales Tax ?
DustProofMasks will charge sales tax on orders shipped to California and North Carolina.
*At the time of publishing this FAQ, California’s sales tax rate ranges from 7.25% to 10.5%. Keep track of the current rate here.
Why am I being charged tax for all California orders ?
We are located in North Carolina and California, which means we’re required by law to charge sales tax on orders going to those states.
The California sales tax rate is dependent on the county and local taxes. In most areas, the sales tax rate varies between 7.25% – 10.5% (keep track of the current rate).